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If your request relates to paid services or online enrollment, core pre-contract information should be made available before conclusion of any agreement, including provider identity, service characteristics, price, and distance-contract terms, in line with Law of Ukraine “On Electronic Commerce” No. 675-VIII of 03.09.2015 and Law of Ukraine “On Consumer Rights Protection” No. 1023-XII of 12.05.1991.

Personal data submitted through contact or lead forms should be processed under a privacy notice that identifies the controller, purposes, legal grounds, recipients, and your rights under Law of Ukraine “On Protection of Personal Data” No. 2297-VI of 01.06.2010.

For consumer-facing services in Ukraine, a Ukrainian-language version of essential information and communications is generally expected under Law of Ukraine “On Ensuring the Functioning of the Ukrainian Language as the State Language” No. 2704-VIII of 25.04.2019. Advertising for educational or exam-preparation services should also remain truthful and non-misleading under Law of Ukraine “On Advertising” No. 270/96-ВР of 03.07.1996.